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About us

About Forget Me Not

Forget Me Not Home Services Ltd was founded by Karen Francis after over 15 years in the care industry.  With experience in the fields of Learning Disability, Mental Health and Care of Older People, the business was founded in 2008, had its name changed to Forget Me Not in 2011 and received CQC approval in 2012.

When the company first started, Karen was working on her own and since then she have developed small, local teams to work with customers in their own homes. All of our customers know who will be supporting them each day and there is a senior staff member allocated to each customer as a liaison and to provide continuity of care. All of our staff are provided with a work mobile phone and the telephone numbers of the care coordinator and allocated senior are recorded in the care plan so customers are always able to get in touch with someone, even when the office is closed. All our staff members are CRB checked, fully insured and provided with on-going training.

The services that we provide are shopping, personal care, appointments, form-filing, light housework, sleepovers, medication collection and prompting, meal preparation, dog walking, laundry, looking after empty properties when service users are in hospital, liaising with families and outside agencies. If your need isn’t listed, please feel free to enquire as our service is tailored to each individual’s needs, and provided at the requested times.

The areas that we cover at the moment are Hadleigh, Bildeston, Capel Saint Mary, Wattisham, Monks Eleigh, Boxford, Dedham, East Bergholt, Brantham, Layham, Tattingstone, Stutton, Holbrook, Stratford St Mary, Holton St Mary, Higham, Manningtree, Lawford, and Mistley, although we will consider other areas in this vicinity.

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