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"To Whom It May Concern
For the past 18months my mother has received care from Karen and her group of carers.
They are kind, conscientious and caring and we know we can rely on them to visit my mum when they are due to.
My mother has Alzheimer's and needs routine. Having a small group of carers on regular basis has been a core part of her accepting and trusting those people, and has enabled us to have the care that we needed to put in place. Though she no longer realises why she has care, she accepts them as a normal part of her day.
Communication is great, and if there is ever a problem, we know they will contact us immediately. Also, they have taken on extra tasks and increased care with no problem, and always seem cheerful and happy to help.
I am a nurse, and having worked within the home care sector for almost 20 years, I am more than satisfied with the care my mum receives , and would not hesitate in recommending this care agency to anyone who asks."
Gill Gladwell RN
"Forget-me-not Home Services have been looking after my mother for over two years. My mother is 91 years old and is suffering from a degree of dementia. The carers are all very kind and friendly and are extremely efficient, both in preparing meals and looking after the house. Above all they spend a good deal of time chatting to my mother which has helped her condition and given her the company she needs.
Mrs Francis has also been very helpful at times when my mother has been ill and has always managed to fit in with her needs with sleepovers and extra care. I am extremely satisfied with the care that is provided."